使馆回复，麻烦大家帮助看下什么情况?

aiandi

材料寄出2O天了，用的EMS，上网查进度还是receive  application 而不是in process.怕信件丢失或其它原因，发EMS必须有收件人及电话。这些都没有。发emai|，给香港移民局，收到以下回复。.

If your application is within normal processing times, you will not receive a reply. We do not acknowledge receipt of documents. 我怎样知道材料是否收到?不是收到就开始审理吗？请教了！